Recall for the Same Problem Repeated
Vehicle recalls are part of the manufacturing process. It’s impossible to create a perfect car or guarantee that every unit off the assembly line will be problem-free. However, it is quite unusual when a manufacturer is forced to recall vehicles for the same defect it attempted to fix in a previous recall.
This is exactly what owners of over 80,000 Jeep SUVs will soon face.
Scale of the Problem
According to documents filed with the U.S. National Highway Traffic Safety Administration under recall campaign number 26V051, a total of 80,620 vehicles may require re-repair. This number includes 29,139 standard Jeep Grand Cherokees from the 2021–2023 model years and 51,481 three-row Grand Cherokee L models from the same years. Vehicles equipped with air suspension are not part of this campaign.
What Went Wrong?
As reported by Stellantis, the problem stems from recall 23V413, also known internally as recall FCA 64A. During the repair work conducted under that previous campaign, which covered over 345,000 vehicles, the rear springs on some of them may have been installed incorrectly or left in a state of incomplete repair.
As a result, the spring can shift from its position, and in extreme cases, completely detach from the vehicle.
This is clearly a safety issue. In the previous campaign, technicians were instructed to check the springs to ensure they were correctly positioned and oriented relative to the isolators. In this case, it appears dealership staff will once again check the position of these springs and, if necessary, repair or adjust them again.
At the time of filing the recall documents, Jeep reported 20 customer service inquiries and 284 warranty claims potentially related to this issue. However, the company reports no known accidents or injuries caused by this defect.
What’s Next?
Dealer notifications are scheduled to begin on January 30, 2026, with owner notification letters expected around February 12. Full notification about the repair is planned for March. Owners can already check their Vehicle Identification Numbers on the NHTSA website. All repair work will be performed free of charge.
This Jeep Grand Cherokee situation highlights the complexity of modern service and quality control processes in large automotive corporations. Even with clear instructions and large-scale campaigns, human error or insufficient oversight can lead to repeated costs and inconvenience for customers. For owners of the affected vehicles, it is important to take advantage of the free inspection, as even a slight misalignment of critical suspension components can develop into a serious safety threat over time. Such incidents can also affect brand trust and increase regulatory scrutiny of warranty repair procedures.