by Class action lawsuit against automakers over car thefts
In Quebec (Canada), a group of people has initiated a class action lawsuit against 13 major automakers, accusing them of insufficient information about the risks of car thefts with keyless access. Among the companies facing legal pressure are Toyota, Honda, Hyundai, Nissan, Mazda, Ford, and others. The lawsuit concerns theft cases that occurred after May 2, 2021.
According to the Insurance Bureau of Canada, car thefts in Canada have become a serious problem, especially during the pandemic. Although the number of such cases decreased somewhat in the first half of 2025 compared to 2024, the security issue remains relevant.
The Case of André Lacroix
One of the key plaintiffs is André Lacroix, whose 2018 Toyota Highlander was stolen in April 2022, despite the car being locked using the key fob.
“It was very unpleasant. I felt that the manufacturer did not protect me,” Lacroix said.
The lawsuit claims that manufacturers were aware of the vulnerabilities of keyless systems but did not warn customers or offer updates to reduce risks. Lawyers emphasize that this can be qualified as negligence.
Lacroix and other plaintiffs are demanding compensation of 1500 Canadian dollars for each stolen car, as well as additional funds for non-profit organizations involved in consumer protection. Furthermore, they want automakers to officially acknowledge the security problems with their systems.
This case raises an important question about the balance between the convenience of technologies and their reliability. Even despite some decrease in the number of thefts, many drivers still do not realize how vulnerable modern car access systems can be. Manufacturers will likely have to reconsider their approaches to customer information and improving protection.
