by The American publication Consumer Reports has published a new rating of car brands that most (and least) satisfy car owners. Nearly 400,000 people participated in the survey, evaluating their cars based on 5 main factors.
In addition, respondents were asked if they would like to buy a car of the same brand again.
Car Satisfaction Criteria
- Handling and driving pleasure
- Comfort (including sound insulation and suspension performance)
- Electronics and systems performance
- Spaciousness
- Price/quality ratio compliance
According to the survey results, Tesla provides the most driving pleasure (a maximum of 5 points), comfort and electronics score four, while spaciousness and the number of storage niches (Americans pay special attention to this) receive a three for Tesla. As for price/quality ratio — only 1 point. Nevertheless, Tesla secured “gold” with its scores.
Top 5 Brands by Satisfaction Level
Tesla (88 points)
- Driving: 5/5
- Comfort: 4/5
- Electronics convenience: 4/5
- Storage space capacity: 3/5
- Price expectation compliance: 1/5
Lincoln (79)
- Driving: 5/5
- Comfort: 5/5
- Electronics convenience: 3/5
- Storage space capacity: 5/5
- Price expectation compliance: 1/5
RAM (76)
- Driving: 5/5
- Comfort: 5/5
- Electronics convenience: 3/5
- Storage space capacity: 5/5
- Price expectation compliance: 2/5
Chrysler (76)
- Driving: 5/5
- Comfort: 5/5
- Electronics convenience: 3/5
- Storage space capacity: 4/5
- Price expectation compliance: 2/5
Subaru (75)
- Driving: 4/5
- Comfort: 4/5
- Electronics convenience: 1/5
- Storage space capacity: 3/5
- Price expectation compliance: 3/5
Regarding the “dissatisfaction” rating, surprisingly, the following brands scored less than 70 points:
- Honda
- Volvo
- Volkswagen
- Lexus
- Jeep
- GMC
- Chevrolet
- Mercedes-Benz
- Buick
- Cadillac
- Nissan
- Infiniti
