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Volkswagen Warns Buyers to Contact Police Over Fraudulent Used Car Sales Websites

A New Wave of Sophisticated Fraud

Online fraud is not a new phenomenon, but its level of sophistication is constantly growing. Some schemes have become so convincing that even automakers are forced to intervene and warn customers. Volkswagen is doing just that right now, as malicious actors create realistic, branded used car sales websites that look official.

When interested buyers transfer money for attractively cheap cars, it turns out these vehicles do not exist at all. Even worse, this type of fraud is being observed worldwide.

Official Warning from Volkswagen

The VW Group published an official statement on this issue for residents of Germany, Austria, and Switzerland. In it, the automaker notes that “used Volkswagen models are currently being offered in Germany, Austria, and Switzerland at particularly low prices. This is meant to lure potential clients and obtain payment for non-existent used Volkswagen cars.”

The warning also states that these sites use fake email addresses, phone numbers, and bank details. The manufacturer asks anyone affected by the fraudsters to contact local law enforcement. However, this is not the first time such deception schemes have appeared.

Similar Situation in the United States

Almost a year ago, we reported that the state of Wisconsin issued a similar warning about fake used car sales sites there. It is the same scheme, but using official brands to create an appearance of legitimacy.

“The scam starts online as a fake storefront,” explained DMV Dealer and Agent Section Manager Maura Schifalacqua. “A person creates a website or social media profile posing as a dealership in Wisconsin. Stock images or photos of real cars and real Wisconsin dealerships are added to make the site look legitimate. However, there is nothing legitimate about it. The advertised cars may be priced below market value, enticing interested consumers to take the bait.”

The Problem is Gaining Momentum

Notably, this is not even the first time Volkswagen itself has warned about these frauds. Back in mid-2025, it issued an almost identical warning for the same countries. This followed similar alerts from Mercedes and Audi.

It is clear that this problem is only spreading, and the best automakers can do is warn customers not to fall into the trap of deals that seem too good to be true.

The recurrence of such incidents points to a systemic vulnerability in the online marketplace, especially in the used car segment where purchases often occur without a physical inspection. Raising consumer awareness is key, but closer collaboration between automakers, law enforcement, and internet platforms to promptly detect and block fraudulent resources is also likely necessary. Buyers should always verify the seller’s legal information, avoid prepayments, and be especially cautious with offers priced significantly below market value.

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