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Over 310,000 Mercedes Vehicles Sent for Service — Door Opening Could Threaten Safety

Why a Small Detail Became a Big Problem

Using shared components across many models allows automakers to save enormous amounts of money, but it can also turn one flawed little part into a real headache. Mercedes reminded us of this this month by announcing the recall of 310,667 vehicles in the U.S. due to a faulty driver’s door switch that could potentially allow the car to roll after passengers have exited.

What the Defect Is

The cause is a microswitch in the driver’s door lock. Mercedes reports that a supplier’s design error caused some switches to receive housing materials that, under certain climatic conditions, can allow moisture to enter. If given enough time, moisture causes corrosion and eventually renders the switch inoperative.

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The doors themselves still lock and unlock normally. The problem is that the car may not recognize that the driver has opened the door. If this happens, the electronic parking brake or the automatic parking function tied to door opening may not engage automatically, leaving the vehicle unprotected and potentially able to roll away without you, or even onto you.

Which Models Are Affected

The recall covers a significant portion of Mercedes’ lineup. It includes the 2019–2022 A-Class, 2020–2021 CLA, 2022–2023 C-Class, 2024 CLE, 2020–2026 GLA and GLB, and 2023–2024 GLC, including various AMG and 4Matic versions. That is essentially all of the brand’s compact models.

Some models are represented in much larger numbers. For example, the 2020–2026 GLB 250 4Matic accounts for 71,696 vehicles, and another 56,879 front-wheel-drive GLB 250s are also on the list. For comparison, only one 2024 AMG CLE 53 coupe appears in the documents.

Radio, Lights, Won’t Turn Off

Mercedes first encountered complaints related to these switches between 2021 and 2024. Specifically, passengers reported that the radio or lights would not turn off automatically after exiting. The investigation eventually found that the issue was moisture ingress into the microswitch, with humidity, heat, and condensation increasing the likelihood of failure.

Fortunately, Mercedes reports that it is not aware of any rolling incidents in the U.S. related to this defect, although such cases have occurred abroad. The brand recorded 176 cases in the U.S., but all involved less alarming, though annoying, convenience symptoms.

How the Problem Is Being Fixed

The solution is simple, although it may cost owners a few hours of time. Dealers will replace the driver’s door lock free of charge, and changes in the supplier’s production mean that vehicles built after May 20, 2026 should not have this issue.

Full List of Affected Mercedes Models

Model Model Years Number of Vehicles
Mercedes A 220 2019–2022 27,057
Mercedes A 220 4Matic 2019 7,213
Mercedes A 220 4Matic 2020–2022 10,473
Mercedes CLA 250 2020–2021 6,833
Mercedes CLA 250 4Matic 2020–2021 4,420
Mercedes-AMG CLA 35 2020–2021 939
Mercedes-AMG CLA 45 2020–2021 404
Mercedes GLA 250 2021–2025 22,589
Mercedes GLA 250 4Matic 2021–2025 30,084
Mercedes-AMG GLA 35 2021–2023 2,932
Mercedes-AMG GLA 35 2024–2025 134
Mercedes-AMG GLA 45 2021–2023 1,598
Mercedes GLB 250 2020–2026 56,879
Mercedes GLB 250 4Matic 2020–2026 71,696
Mercedes-AMG GLB 35 2021–2025 4,332
Mercedes-AMG GLB 35 4Matic 2026 774
Mercedes C 300 2022–2023 13,042
Mercedes C 300 4Matic 2022–2023 10,508
Mercedes-AMG C 43 4Matic 2023 321
Mercedes GLC 300 2023–2024 7,182
Mercedes GLC 300 4Matic 2023–2024 25,944
Mercedes GLC 300 4Matic Coupe 2024 2,797
Mercedes-AMG GLC 43 4Matic 2024 202
Mercedes CLE 300 4Matic Coupe 2024 233
Mercedes CLE 300 4Matic Cabriolet 2024 4
Mercedes CLE 450 4Matic Coupe 2024 205
Mercedes CLE 450 4Matic Cabriolet 2024 2
Mercedes-AMG CLE 53 4Matic+ Coupe 2024 1
Total 310,667

Such a massive recall reminds us how critical quality control is for even the smallest components in modern automotive manufacturing. For Mercedes, this is not only a financial expense to replace the locks but also a blow to its reputation, as the problem is not technically complex yet affects tens of thousands of car owners. While the U.S. market has so far avoided serious incidents, this case may push other manufacturers to scrutinize suppliers of similar parts more thoroughly, as the consequences of a faulty microswitch turned out to be too costly.

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