by Problem with Brake Pad Replacement
The owner of a Hyundai Ioniq 5 N encountered a serious obstacle when trying to independently replace the rear brake pads. The manufacturer’s software blocks the possibility of performing even such basic maintenance operations, requiring the use of specialized tools and authorization.
Complexity of Accessing Service Functions
To perform the replacement, it is necessary to use the Hyundai J2534 diagnostic tool, which is available only through the manufacturer’s technical portal. The system requires:
Technical Features of the Electronic Brake
The rear brake pads in the Ioniq 5 N are connected to the electronic parking brake. To replace them, it is necessary not only to completely disengage the brake but also to calibrate the system after installing new pads. Without special software, it is impossible to do this properly.
Owner’s Experience
One of the car owners shared his experience on Reddit:
I broke down and bought the subscription and the special adapter. And what do you think? It didn’t work. NASTF blocked my account, stating that ‘DIYers do not have the right to access.’
Discrimination Against Independent Repairers
The irony is that official Hyundai dealers use a completely different, Android version of the software, which works seamlessly. Meanwhile, owners who want to service their cars themselves are denied access to the necessary tools.
Right to Repair in the Era of Electric Vehicles
This situation raises important questions regarding the right to repair modern vehicles. When even the replacement of such common consumables as brake pads requires proprietary authorization, it creates a dangerous precedent for the entire automotive industry.
Manufacturer’s Response
Hyundai reported that it is investigating this situation and will provide additional information after the investigation is completed. Many enthusiasts and potential buyers consider such a policy unacceptable and may refuse to purchase the brand’s cars until the problem is resolved.
This case demonstrates how technological progress can become a barrier for ordinary consumers. Replacing brake pads has always been one of the simplest car maintenance procedures, accessible even to beginners. Now this simplicity is disappearing due to complex electronic systems and software restrictions. Many car owners believe that manufacturers should find a balance between protecting their technologies and the right of owners to service their vehicles. Similar stories can affect consumer trust in brands, especially among those who value self-service and modification of their cars.
